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Business Development Manager - Home Delivery

Booker Group Logo
Job ref: 24927 Category: Support Centre Roles
  • Pound icon Salary Competitive
  • Location icon Location 106 Camley Street, London
  • Suitcase icon Contract Type Permanent
  • Time icon Hours 38
  • Closing icon Closing Date
  • Business icon Business Unit Booker Group

51.5378, -0.130201

Location icon 106 Camley Street, London N1C 4PF

About the role

Are you looking for an exciting new opportunity to develop your career further in Booker? We have a newly created role as Business Development Manager, based in the South East, in the Home Delivery team.

We are looking for someone who is adaptable, self driven, and embraces change to help deliver our business strategy.

As a Business Development Manager, you would report directly to the Head of Home Delivery and work alongside a team of BDM’s to form the National Retail Home Delivery Team. Your role is crucial in delivering the companies objectives through the engagement and delivery of the Home Delivery Plan. Working closely with our symbol partners across Premier, Londis, Budgens and Family Shopper to support and develop their businesses through our home delivery platform and help them transition and grow sales and profit through Home Delivery.

Main Responsibilities

  • Identify, recruit and onboard new partner convenience stores that align with our companies’ vision, criteria and target market.
  • Achievement of set KPI’s.
  • Develop and maintain an understanding of the rapid grocery sector including an in-depth knowledge of the Booker RGD solution including set up and administration.
  • Develop and maintain an understanding of GDPR legislation and compliance.
  • Develop and execute sales plans to increase order volume and revenue from partner grocery stores.
  • Develop and maintain strong relationships with existing partners, providing ongoing support and addressing their needs.
  • Monitor and analyse partner performance metrics, including order volume, sales and delivery times.
  • Identify opportunities for improvement and implement strategies to enhance retailer growth.
  • Ensuring that feedback is shared with the retail functions, thus allowing for relevant and fit for purpose interventions to be created.
  • Gather feedback from our retailers to identify areas for improvement in our services and products.
  • Working collaboratively with your BDM colleagues and cross functions as appropriate to share best practice and improve the Home Delivery brand.

You will need

Operational skills relevant for this job

  • Successful career to date with a core skill set around influencing customers.
  • Exceptional relationship building capability.
  • Commercial understanding.
  • Effectiveness in a remote field-based role as well as being part of a team.
  • Ability to challenge, develop and embed change.
  • Good Knowledge of Microsoft 365, word and excel.
  • Experience across Data & Digital Analytics & Digital Marketing.
  • Experience in retail technology hardware & software sales.
  • Ability to support retailers with technical and system issues.

Experience relevant for this job:

  • Ability to make pragmatic decisions based on information given
  • A natural ability to listen and advise customers on best practice.
  • Strong intellectual capability, supported by judgement.
  • Positive in nature
  • A high level of resilience.

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
  • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
  • 50% off health checks at Tesco Pharmacy.
  • Exclusive access to discounted RAC breakdown cover rates
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
  • Life Assurance - You are covered for death in service life cover of up to three times annual pay
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
  • A great holiday package

Apply now >

About the Company

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.  We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com  

Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

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